Terms & Conditions

These Terms & Conditions ("Terms") are a legal agreement between you (and the business you represent) and TripBiller ("TripBiller", "we", "us", or "our"). They govern your access to and use of the TripBillerwebsite, applications, and transport management platform (collectively, the "Service"). By accessing or using the Service, or by clicking to accept, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

• "Service" means the TripBiller transport management platform, websites, mobile apps, and related services.
• "Customer" means the business or individual that registers for or uses the Service.
• "User" means any person who accesses the Service under a Customer's account, including admins, staff, and drivers.
• "Customer Data" means the data you and your Users submit to or generate through the Service (e.g. trips, vehicles, drivers, vendors, billing, and financial records).

2. About the Service

TripBilleris a transport management platform that helps fleet operators, employee transportation providers, travel companies, and corporate mobility teams manage fleet operations, drivers, vendors, customer and vendor billing, toll & tax, cash & bank, asset, and lease management. Features may change, improve, or be discontinued over time. We may also offer optional modules and third-party integrations.

3. Eligibility & Accounts

You must be at least 18 years old and capable of forming a binding contract to use the Service. To access certain features you must create an account and provide accurate, complete, and current information. You are responsible for all activity under your account and for keeping your credentials confidential. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful, fraudulent, or unauthorized purpose.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Interfere with or disrupt the integrity, security, or performance of the Service.
• Reverse-engineer, copy, resell, or create derivative works from the Service without our written consent.
• Upload malicious code or content that is unlawful, infringing, or violates third-party rights.

5. Customer Data & Ownership

As between the parties, you retain all rights to your Customer Data. You grant TripBiller a limited licence to host, process, and use Customer Data solely to provide and improve the Service, to provide support, and as otherwise permitted in our Privacy Policy. You are responsible for the accuracy and legality of Customer Data and for obtaining any consents required from your own users, drivers, and customers.

6. Subscriptions, Fees & Payments

Plans, prices, and billing cycles are listed on our Pricing page or in a separate quote. Subscriptions are billed in advance, monthly or yearly, based on the number of active vehicles in your account, and renew automatically until cancelled. All prices are exclusive of GST, which is charged at the applicable rate. We may change pricing on renewal with prior notice. Late or failed payments may result in suspension of the Service. Cancellations and refunds are governed by our Refund & Cancellation Policy.

7. Third-Party Services & Integrations

The Service may integrate with third-party tools and services (for example payment, messaging, mapping, loan, asset, or expense providers). Your use of those services is governed by their own terms, and TripBiller is not responsible for third-party services. Enabling an integration may involve sharing relevant data with that provider.

8. Intellectual Property

The Service, including its software, content, features, and branding, is owned by TripBiller and protected by intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or branding without prior written consent.

9. Confidentiality

Each party may access confidential information of the other. Each party agrees to protect such information with reasonable care and to use it only as necessary to exercise rights and perform obligations under these Terms.

10. Service Availability & Support

We aim to keep the Service available and reliable but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or factors beyond our control. Support is provided through the channels listed at the end of these Terms.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

12. Limitation of Liability

To the fullest extent permitted by law, TripBiller shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, data, or goodwill, arising from or related to your use of the Service. Our total liability for any claim shall not exceed the amount you paid us for the Service in the twelve months preceding the claim.

13. Indemnification

You agree to indemnify and hold TripBiller harmless from any claims, damages, or expenses arising out of your Customer Data, your use of the Service, or your breach of these Terms or applicable law.

14. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or use the Service in a way that may cause harm. Upon termination, your right to use the Service ends; provisions that by their nature should survive (e.g. ownership, confidentiality, limitation of liability) will continue to apply.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Subject to any applicable law, the courts at Gurugram, Haryana shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms or the Service.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by updating the "Last updated" date above and, where appropriate, by additional notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

17. Contact Us

If you have questions about these Terms, contact us:

• Email: tripbiller@gmail.com
• Phone: 9891 224455
• Address: FF-10, Spanish Court, Bajghera Rd, Sector 2, Palam Vihar, Gurugram, Haryana 122017